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    Terms & Conditions

    Terms & Conditions

    Effective Date: April 2026

    These Terms & Conditions govern your use of the Transwave Logistics website and any inquiries, quote requests, or services arranged through our company.

    By accessing our website or using our services, you agree to these terms.

    1. Use of Website

    You agree to use this website only for lawful purposes and in a manner that does not harm, disable, or interfere with website functionality.

    You must not attempt unauthorized access to any part of the website or systems.

    2. Quotes & Service Availability

    All quotes, pricing, transit estimates, and service availability are subject to review, confirmation, and operational capacity.

    Submitting a request does not guarantee booking until confirmed by Transwave Logistics.

    3. Information Accuracy

    Customers are responsible for providing accurate shipment details, including:

    • Pickup and delivery locations
    • Freight type
    • Weight / dimensions
    • Required dates
    • Special handling needs

    Incorrect information may affect pricing, scheduling, or service availability.

    4. Payment Terms

    Payment terms, billing arrangements, and approved credit terms (if applicable) will be communicated separately for booked shipments.

    Late payments may be subject to applicable fees or service holds where permitted.

    5. Transit Expectations

    Estimated pickup and delivery times are provided in good faith but may be affected by:

    • Weather
    • Traffic
    • Border delays
    • Mechanical issues
    • Regulatory inspections
    • Circumstances beyond reasonable control

    Transwave Logistics is not liable for delays caused by such factors.

    6. Liability

    To the extent permitted by law, Transwave Logistics shall not be liable for indirect, incidental, or consequential damages arising from website use or transportation delays.

    Specific shipment liability terms may be outlined separately during booking.

    7. Website Content

    All website text, branding, graphics, and content are owned by or licensed to Transwave Logistics and may not be copied or reused without permission.

    8. External Websites

    Our website may contain links to third-party websites for convenience. We are not responsible for their content, policies, or practices.

    9. Privacy Policy

    Use of this website is also subject to our Privacy Policy.

    10. Updates

    We may modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised effective date.

    11. Questions About Terms

    Transwave Logistics
    30 Park Springs Bay, Winnipeg, MB, Canada

    Phone: 204-599-3077
    Email: accounts@transwave.ca

    2. Use of Information

    We may use your information to:

    • Respond to quote requests
    • Provide transportation services
    • Communicate regarding shipments
    • Improve our website and services
    • Send service-related updates
    • Maintain security and fraud prevention

    3. Sharing of Information

    Transwave Logistics does not sell personal information.

    We may share information only when necessary with:

    • Service providers assisting operations
    • Legal or regulatory authorities when required
    • Internal staff handling your requests

    4. Security Measures

    We take reasonable technical and administrative measures to protect your information from unauthorized access, misuse, or disclosure.

    However, no online transmission or storage system can be guaranteed 100% secure.

    5. Cookies

    Our website may use cookies or analytics tools to improve user experience, understand traffic, and optimize performance.

    Users may disable cookies through browser settings.

    6. External Websites

    Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

    7. Your Choices

    You may request to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion where applicable
    • Opt out of non-essential communications

    8. Privacy Questions

    If you have any privacy-related questions, please contact us:

    Transwave Logistics
    30 Park Springs Bay, Winnipeg, MB, Canada

    Phone: 204-599-3077
    Email: accounts@transwave.ca

    9. Changes to This Policy

    We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated effective date.

    Transwave Logistics Inc. is a trusted North American transportation provider offering reliable, efficient, and cost-effective logistics solutions across Canada, USA, and Mexico.

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